Hydrobikes by Fun WaterCraft

Buena Vista Palace Watersports

Dear Ray,

Just wanted to drop you a note to let you and your staff know how pleased we have been with your equipment. We as you know are the only outside  contractors here at Walt Disney World that operate a recreational rental business on property. Our location at the Buena Vista Palace Resort and Spa gives us a great opportunity to present products to guest from all  over the world and test product under high usage. As you can imagine some of the products we have had have not all been positive experiences like the Hydro-Bikes.

Prior to the Hydro-Bikes arriving we had two Sea-Cycles on property available for guests to rent. The Sea-Cycles had a unique look and guests were very  interested to try them but we found them not suitable to our standards  and unable to maintain them. The problems being with the drive trains breaking down under high utilization and also being a non-sealed unit  they would get water into them and rust on the sprocket systems. I will  also make note that we had a guest step on the hollow float and fall thru  the material. I would question the UV life of this product. Along with  the Sea-Cycles we had four Aqua-bikes that we also had an ongoing maintenance  problem with the drive trains again not being sealed.

We have certainly been pleased after 13 months of usage that your product has held up under our customer’s standards and given us not problems to  date. I would personally recommend Hydro-Bikes to any resort or rental operator looking to purchase reliable equipment that will return their investment.

Regards,
 
Robert C. Smith - Owner/Operator